Free shipping over £30 + Free returns!

Shipping and Delivery

 We offer FREE DELIVERY on your Lusso Babies order over £30. 

If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery. 

If you are likely to be out when the delivery arrives, you can specify an alternative delivery address during the order process. Please contact us at info@lussobabies.com if you need assistance with this.

 

Up to 2 Business Days Delivery 

Orders placed before 12pm Monday to Thursday will be delivered next business day. Orders placed after 12pm on Friday will be delivered on Tuesday. Goods will always require a signature on receipt of delivery.

  

United States - Free over $30

Please allow 6 to 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

 

Canada - Free over CAD $30

Please allow 6 to 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

 

Australia - Free over AUS $30

Please allow 6 to 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

Rest of the World - Free over $30

Please allow 6 to 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

Europe (excludes Norway & Switzerland) - £10*

Cost may vary depending on location. Delivery will be with Royal Mail 48h Tracked.

 

Norway and Switzerland - £25/$25

Cost £25.00. Delivery will be with DPD Classic Service.

Please allow 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

 

South Africa  - £40/$40

Cost £40.00 Delivery will be with DPD Classic Service.

Please allow up to 10 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

 

Rest of the World - £30/$30

Delivery will be Royal Mail International Signed for Service.

Please allow up to 15 working days for delivery from despatch. If any item cannot be delivered within this time we will inform you of a proposed delivery date. Goods will always require a signature on receipt of delivery.

If your parcel contains more than one item you may be required to pay additional postage due to the increased weight of our parcel. If this occurs we will contact you directly.

 

British Forces Postal Addresses 

We can deliver to all BFPO addresses for standard UK charges. Please contact us at info@lussobabies.com if you need assistance with this.

 


 

Order Confirmation 

 

Once we have received your order, we will send you a confirmation email to the address provided. This will contain your order number and details of your purchase(s). This email is only an acknowledgement that your order has been received, it is not an acceptance by us of any offers to purchase. 

Processing time usually takes between 1 to 2 business days.


Once you receive the order despatch email this will act as confirmation that your item(s) have been sent. This is the point when we have agreed to a contract with you. We reserve the right to refuse any order prior to despatch.

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